A 'DISGUSTED' mum has blasted JD Sports after the trainers she bought for her son arrived looking worn - with another child's name on labels inside each shoe.
Mum-of-three Krystal Hodge, 35, claims the trainers that turned up were ripped and believes they were worn by someone else and returned before they arrived in her hands.
She bought the navy Adidas Runfalcon trainers for her five-year-old son, Trey, and said she was stunned to discover the name tags inside.
Pictures taken by the mum-of-three show labels with the name 'Anthony' stuck inside the shoes.
Krystal, from Nottingham, said: "It was my daughter that said: 'Mum there's a name tag inside'.
“And inside on both trainers it was like a name tag with a kid's name on it. And that's when I thought: 'This isn't right'.
“I wear glasses, so my eyes aren't 100 per cent - it was when I've looked at the shoe properly that all the fronts of the shoes were all ripped.
"They'd basically been trainers that had been worn by a child and that had probably been scuffed along the floor."
The trainers arrived on Monday and Krystal, who works at a pub-restaurant, contacted JD Sports via email and its Facebook page.
She said: "It was basically as if someone had probably bought the kids some trainers, tagged them so they didn't lose them, let the kids wear them for a couple of weeks and thought: 'You know what these are ripped or they've ripped too easily, we'll send them back'.
"As soon as they came he was like: 'My trainers have come' and he still couldn't understand why he couldn't wear them.
"And I was basically trying to explain to him: 'You can't, Trey, they're somebody else's trainers I wouldn't do that to you, you need your own trainers'."
In a message sent to Krystal via Facebook, JD said it was sorry "to see that you have received the trainers like that" and emailed her a free return label to send back the footwear so she could be refunded.
Krystal, who paid £15 for the trainers at sale price, was also told she needed to place a new order for a fresh pair.
JD told her: "For the new order we will also refund the delivery charges, just contact us with the new order number.
"We do apologise for any inconvenience this may have caused."
Krystal said she was "just a bit disgusted with the situation" and threatened to "take my custom to Footasylum" if the issue wasn't sorted.
After she spoke out about what happened, Krystal was given a refund and told new trainers would be sent to her.
A spokesman for JD Sports said the firm did not wish to comment further as the issue had been resolved.
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